Thank you for shopping at Electrongadgets.com. We want you to have a satisfactory experience with your purchase, and we value your trust in our products and services. This Refund Policy explains the terms and conditions under which you may request a refund for any eligible items purchased from our website.
Eligibility for Refund:
1.1 We offer refunds for items that meet the following criteria: – The item was purchased directly from Electrongadgets.com. – The item is defective, damaged, or not as described.
1.2 Non-eligible items for refund include: – Items that are not purchased directly from Electrongadgets.com. – Items that have been used, altered, or damaged due to customer negligence. – Items for which the return period has expired. – Downloadable or digital products. – Gift cards or promotional items.
2.1 To initiate a refund, please contact our customer support team within [number of days] days of receiving the item. You can reach us.
2.2 Our customer support team will guide you through the return process and provide you with the necessary instructions and a return merchandise authorization (RMA) number, if applicable.
2.3 To be eligible for a refund, the item must be returned in its original condition, including all accessories, packaging, and documentation.
3.1 Upon receiving and inspecting the returned item, we will determine if it is eligible for a refund.
3.2 If eligible, you may choose one of the following refund options: – Refund to the original payment method: We will issue a refund to the same payment method used for the original purchase. – Store credit: Instead of a monetary refund, you may opt for store credit, which can be used towards future purchases on Electrongadgets.com.
4.1 Once your returned item is received, it will be inspected by our team. The refund process may take [number of days] days from the date of receipt, depending on the payment method and circumstances.
4.2 In case of store credit, it will be available in your account immediately after the return is processed.
5.1 If the reason for the refund is due to an error on our part (defective, damaged, or not as described), we will also reimburse you for the original shipping costs.
5.2 If the return is due to any other reason, such as a change of mind, you will be responsible for the return shipping costs.
If you have any questions or need assistance regarding our refund policy, please contact our customer support team at +16282017702 . We are here to help you and address any concerns you may have.
Please note that this Refund Policy is subject to change without prior notice. The version posted on our website at the time of your purchase will apply.